What Our Clients Are Sharing
Step-by-Step Senior Solutions was a God-send!!! Our heads were spinning with information overload coming from numerous sources and without a good comprehension of how everything works from Rehab to home, we found ourselves extremely frustrated. They were wonderful in determining our specific needs and directed us in the proper direction saving valuable time and money and truly gave us the confidence that we were ultimately doing the right thing for our loved one.
Without a doubt, Step-by-Step Senior Solutions was the only advocate we had in our situation. Hearing that your Dad can no longer live alone safely, had us go from being logical people, to crazy and overwhelmed in an instant. Representatives from various places claimed they were on our side, however, you soon find out they were not. Step-by-Step Senior Solutions makes you feel that your case is the only one that matters and does not have any hidden agendas. They consider all aspects of the patient needs, family concerns, financial piece, and outlined the next step to take. Once meeting with them, I felt calmer and realized their leadership background in healthcare made all the difference to this professional!
We were introduced to Carmen at Sante Rehab facility in Chandler, AZ. My dad was needing a place to go in less than a week. (We) didn’t know what to do – we put our hope and faith in Carmen. We sat down and spoke with her and she asked every question that was needed and we had no idea all these things would come into play later.Needless to say my dad is end up in a group home which Carmen helped us find and it was a loving, caring home where my dad did end up passing away. She was again there every step of the way getting us Hospice who were wonderful as well.
Carmen’s resources are like no other – I have never met anyone who had a plethora of knowledge like hers and is very trustworthy – and she always answered her phone…or texted us. We have now adopted her into our family – as she is that kind of person.
I would recommend her company to anyone that is in need!